Introduction to how to resolve debit issues in Polaris bank
In this series, we shall be looking at how to resolve debit issues in Polaris bank. Do you want to resolve debit issues in Polaris bank? Never worry because you will get all the details here. There are options available for customers to choose from so as to quickly resolve debit issues in the bank.
Moreover, many Nigerians have embraced technology in their financial transactions. Such technological methods include money transfers, mobile banking, and ATMs. Therefore, every financial transaction must be with care hence electronic transfers have become a source of heartache for many.
Furthermore, the CBN which is the apex bank has given directives to banks to resolve failed debit transactions. This includes the instant reversal of 24 hours of failed ATM transactions, especially from their own banks. Again, there should be 48 hours reversal when customers withdraw from other banks.
Causes of debit issues in Polaris bank.
Below are a few causes of failed or unauthorized debits;
- Network disruptions
- Technology glitches.
- Fraudulent activities.
NOTE; declined transactions are high during peak transactions and festive seasons.
How To Resolve Debit issues in Polaris bank.
Whenever you receive a debit, threat, or suspicious phone call, text message, or email, quickly report it to your nearest Polaris bank branch. This measure is to safeguard your account from unauthorized debit. Remember that you can not resolve any account issues fully right from the comfort of your home. However, below are a few steps to fully ratify any issues in your account.
- Visit any Polaris bank branch and lay your complaint.
- Polaris bank contact, 0700Polaris(0700-2652747), 08069880000, 01-4482100.
- [email protected]
- Facebook, www.Facebook.com/polarisbankltd.
- Instagram, Instagram.com/polarisbank.
NOTE; Polaris bank will never request or ask for your full card PAN, PIN, OTB Password, or BVN. Therefore, whenever you receive any such from even an official, quickly report to your nearest Polaris bank nearest branch.
About Polaris bank
However, Polaris bank is one of the leading commercial banks in Nigeria. It was established by the Central Bank of Nigeria (CBN) on September 21, 2018, to offer commercial banking services to the Nigerian public. It has over 375 branches and cash centers in Nigeria. The bank purchased assets and assumed certain of the liabilities of the defunct SKYE Bank. It operates in Sierra Leone, Liberia, Angola, The Gambia, The Republic of Guinea as well as Equatorial Guinea.
In Summary of how to resolve debit issues in Polaris bank.
Importantly, account holders should be careful with their accounts and report issues promptly. Unfortunately, most issues may not be resolved right from the comfort of your home. So, the earlier you take action by visiting to lay a complaint, the better it becomes.