Tips on how to resolve failed debit issues in UBA bank.
In this series, we shall be looking at how to resolve failed debits issues in UBA bank. Do you want to resolve failed debit issues in UBA bank? Never worry because you will get all the details here.
Fortunately, many Nigerians have embraced technology in their financial transaction. Such technological methods include money transfer, mobile banking as well as ATMs. However, one annoying situation you can experience is having a dispensing error happening to you. Dispense errors occur when you are debited without the transaction being completed. This is either in transfer, bill payment, or withdrawal.
Therefore, the CBN which is the apex bank in Nigeria has given directives to banks to resolve failed debit issues in UBA bank. This includes the instant of 24 hours of failed AMTtransactions, especially from their own banks.
Causes of Failed debit issues in UBA bank.
Below are a few causes of failed or unauthorized debit issues in UBA bank.
- Technology glitches.
- Network disruptions.
- Fraudulent internet activities.
NOTE; declined transactions are high during peak transactions and peak seasons.
Tips on how to resolve failed debit issues in UBA bank.
whenever you receive an account threat, debit, or suspicious phone call, text message, or email, quickly report it to the nearest UBA bank nearest to you. This measure is to safeguard your account from manipulations. Remember that you cannot fully resolve any account issues right from the comfort of your home. However, here are a few steps to fully ratify any issues in your bank
- Visit any bank branch closest to you.
What UBAbank requires to treat a complaint
To help UBAbank resolve your complaint quickly and efficiently, please include the following details.
- Your account details; Account number and name.
- The product/service you are satisfied with.
- Other information about the complaint. where applicable include copies of the relevant document.
- Transaction details, e.g: Amount, Date of transaction, The channel used for the transaction, Transaction reference number, etc.
Other available options include:
- For inquiries, complaints, or suggestions, please call us on +234 01-280 8822 (280BUBU), +234 01-6319822. +234 7002255-822, 0700-CALL-UBA.
- Whatsapp line, +234 701 697 4994.
- UBA Email, [email protected].
In summary,
we hope that this article has been able to explain some things you wish you wish to know about failed debit issues in UBA bank. please feel free to seek more clarifications on any area in UBAbank as well as other banks.