In this series, we shall be looking at Tips on how to resolve debit issues in Zenith bank. As you read further, there are options available for account owners to choose from so as to quickly resolve debit issues in the bank.
Moreover, many Nigerians have embraced technology in their financial transactions. Such technological methods include money transfers from POS, mobile banking, USSD transfers as well as ATMs.Therefore, every financial transaction must be done with care. This is because electronic transfers have become a source of heartache for many. So always strive to resolve whatever issue you may encounter during your transaction period.
Furthermore, the Central Bank of Nigeria (CBN), has given directives to banks to resolve failed debit transactions. This includes the instant reversal of 24 hours of failed mobile transactions, especially from their banks.
Causes of debit issues in Zenith bank
Below are a few causes of debit issues in Zenith bank
- Technology glitches.
- Network disruptions.
- Fraudulent activities.
NOTE; Declined transactions are high during peak transactions and festive seasons.
Zenith Bank will never request or ask for your full card PAN, PIN, OTP, Password, or BVN. Therefore, whenever you receive such a request from even Zenith Bank representatives, quickly report to Zenith Bank nearest to you.
Tips on how to resolve debit Issues in Zenith bank
Whenever you receive a debit, threat, or suspicious phone call, text message, or email, concerning your account, quickly report it to your nearest Zenith bank branch. This measure is to safeguard your account from unauthorized debit. Remember that you cannot resolve any account issues fully right from the comfort of your home. However, below are a few steps to fully ratify any issues in your bank.
- Visit the nearest Zenith Bank close to you to lay a complaint. Issues are better solved when you are available In person
- [email protected]
- Whatsapp Number, +234-7040004422.
- Zenith Customer Care, 234-1-2787000 or 0700 ZENITH BANK.
- Zenith Bank has launched this USSD code to protect account holders’ funds. The code is *699*911#. Dial the USSD code and follow the instructions. The USSD code protects ATM cards or hardware tokens from loss as well as account details compromised. Therefore, such a restriction can only be lifted when the customer visits any zenith bank branch in person.
Read also, Zenith bank USSD transfer code
Read also, how to detect fake bank alerts in Zenith bank
About Zenith bank
Zenith Bank is one of the leading commercial banks in Nigeria. However, it was established in 1990. Currently, it has more than 500 branches and business offices in all states and the federal capital territory. Interestingly, Zenith bank has subsidiaries in the United Arab Emirates, Ghana, Sierra Leone, and The Gambia, and an office in China. The headquarter is at 83, Ajose Adeogun Street, Victoria Island, Lagos Nigeria.
Read also, UBA bank transfer USSD code
In summary of How to resolve debit issues in Zenith bank
The world is global and financial transactions have gone digital. However, make sure you do not expose your USSD transfer PIN as well as your ATM secret PIN. Therefore if is any unauthorized debit, quickly dial *966*911# to deactivate your account and report to the nearest Zenith bank nearest to you.
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